Terms & Conditions

In these conditions ‘the Company’ shall mean Los Alamos España Vacaciones de Equitacion S.L. of La Zarzadilla 23, San Ambrosio, Barbate, Cadiz. CIF B-11766920, and the ‘client’ shall mean each person named on the Booking Form. By signing the Booking Form you agree to accept these conditions on behalf of yourself and all other persons named on the Booking Form.

The agent making the booking acts only as a reservations agent making bookings on behalf of applicants for a holiday with Los Alamos Equestrian Holidays. The agent accepts responsibility for arranging with due diligence and attention any reservations for a holiday with the Company, but cannot accept any liability due to any failure or shortcoming in respect of the holiday, or any loss, damage or injury arising out of omission of carriers or third parties, or cancellation of the holiday in circumstances beyond her control.

All activities are undertaken at the risk of the client.

The deposit stated, which is non-refundable must be paid and is accepted as part payment of the total price. The balance of the cost of the holiday shall be paid no later than eight weeks before departure. Should the balance not be paid by the due date, we reserve the right to treat the booking as a cancellation and levy cancellation charges.

A contract will only be constituted between the client and the company once a completed Booking Form and deposit have been received by the Company and written notification of acceptance has been sent by the Company to the client. If you book vacancies by telephone the completed Booking Form must be received within seven days otherwise we reserve the right to cancel the reservation.

If the client cancels his or her booking more than eight weeks before departure any money paid, less the deposit, will be refunded. No money can be refunded if cancellation is made within eight weeks of departure date. Cancellations must be made in writing and must be signed by the signatory to the Booking Form, and is only effective when received and acknowledged by the Company.

The Company accepts no liability whatsoever arising from acts of default of the carriers or other independent organizations, their employers or agents. The Company will be under no liability whatsoever for any injury, damage, loss, vexation, distress, disappointment, inconvenience or irregularity suffered by the client unless and to the extent that the same has been proved to have been caused by the negligence of the Company. Luggage, valuables and all other personal effects at all times and in all circumstances are at the client’s risk unless and to the extent that loss or damage is proven to have been caused by the negligence of the Company. All clients must have as a condition of booking, full and sufficient accident, injuries and medical insurance, travel insurance to cover the duration of their holiday and must bring with them when they come on holiday the insurance details and receipt.

The Company reserves the right without previous notice to cancel or withdraw any holiday and in such event the full sum paid by the client shall be refunded to him and upon tendering the same liability of the Company to the client for the said cancellation or withdrawal shall cease. But if any holiday or part thereof does not take place by reason or circumstances beyond the Company’s control including, but without limitation, war, riot, civil disturbance, government action, strike, lock-out, inclement weather, quarantine or Act of God, then the Company shall be entitled to deduct from the refund any sums expended by them in the arrangement of the said tour or part thereof plus a reasonable sum for overhead expenses.

All information contained in the brochure and enclosures is published in good faith and is believed to be correct at time of going to press. However, the provision of certain facilities therein referred to may be limited, not available at certain times or subject to weather conditions etc. The Company reserves the right to modify, alter or curtail the tours or riding itinerary, route, timetable or excursions for any reason beyond its control including, but without limitation, war, riot, civil disturbance, government action, strike, lock-out, inclement weather, quarantine, Act of God, and the Company shall not be liable for any loss, damage or inconvenience resulting to the client.

The final decisions on itinerary, accommodation and conduct of the riding tours and programme will be taken by the tour leader whose decision shall be final and binding on all members of the group. Where members of groups diverge from concluded arrangements, no allowance can be claimed or will be admitted for accommodation, meals, drinks and other expenses and no refunds can be claimed.

Bad weather conditions, damaged paths, poor surface going or routes being closed to us, may result in a trail riding holiday being changed to a local riding holiday in which case the clients will be notified as soon as possible and the difference in the cost of the holiday will be refunded.

All passport, visa, health certificate requirements are the responsibility of the client and the Company cannot accept responsibility for any delay or expenses incurred through any irregularity in a client’s documents.

Late bookings. We accept bookings up to shortly before departure, but any bookings received within four weeks of departure date must be accompanied by payment in the form of a bank transfer or credit/debit card.

Once a completed booking form and deposit has been received the Company guarantees that no surcharge will be levied at a later date. However, the right is reserved to alter the price at any time before the holiday has been booked.

The company reserves the right to stop any individual from riding if, due to their behaviour or health, it is felt they will endanger themselves, their horses or their peers.

Los Alamos España Vacaciones de Equitacion S.L. CIF B-11766920

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